Contact
We place a strong emphasis on providing our customers with the best possible service. For this reason, our customer support team is available 5 days a week and is happy to answer any questions or requests.
If you have questions about our products, need help placing an order, or would like information about returning items, please contact us at: info@harperandlanes.com
Please fill out the contact form below, providing your details along with your question and/or comment. Our team will get back to you within 48 hours to provide the necessary assistance.
Contact us
Frequently asked questions
When will my order be shipped and how long will delivery take?
All orders are processed within 1-3 business days from the date of purchase. Delivery time is 8-12 business days depending on the destination. Once your package has been shipped, you will receive a tracking number.
Will I receive confirmation after placing my order?
Yes, you'll receive a confirmation email immediately after placing your order. You'll also receive an email with your tracking number once your package has shipped.
How can I return my order?
We offer a 30-day return or exchange period for a refund. Please see our returns policy for more details.
What payment methods do you accept?
You can pay by credit or debit and credit card, Apple Pay, or Google Pay. We guarantee 100% payment security and protection.
How can I contact you for help?
You can contact us by email at info@harperandlanes.com We will respond within 24-48 business hours.
Free Shipping
Free shipping across the entire country via your selected courier service.
Secure Payment
Safe payments via Amex, Visa, Maestrocard and Mastercard. Your data is protected through our reliable payment system.
Product Returns
You have 30 days to exchange or return your items. Check our return policy to learn more.
Email Support
Your satisfaction is our priority, so we have a dedicated team ready to assist you anytime.