FAQ

When will my order be shipped and how long will delivery take?

All orders are processed within 1-3 business days from the date of purchase. Delivery time is 8-12 business days depending on the destination. Once your package has been shipped, you will receive a tracking number.

Will I receive confirmation after placing my order?

Yes, you'll receive a confirmation email immediately after placing your order. You'll also receive an email with your tracking number once your package has shipped.

How can I return my order?

We offer a 30-day return or exchange period for a refund. Please see our returns policy for more details.

What payment methods do you accept?

You can pay by credit or debit and credit card, Apple Pay, or Google Pay. We guarantee 100% payment security and protection.

How can I contact you for help?

You can contact us by email at info@harperandlanes.com We will respond within 24-48 business hours.